Thursday, April 22nd | 12:00 PM ET
2020 changed much of what we thought we knew about professional services delivery, but as we move beyond the darkest days of the pandemic, consultancies are showing how resilient and adaptable they really are. Many firms are looking to make lemons into lemonade, finding opportunities around corners and strengthening their business models against future disruption. At the same time, they're also recalibrating: stepping back to evaluate the changing needs of the marketplace and positioning themselves to make the best decisions possible, both for the firm and their clients.